About CX Optimized
Our Team
Our team consists of experienced CX and AI consultants with diverse backgrounds in various industries. We combined our expertise to deliver innovative solutions to our clients CX
needs. Beyond traditional mystery shopping, we offer a perspective few can match. As a highly influential Google presence with an extensive reach of over 25 mil
Our team consists of experienced CX and AI consultants with diverse backgrounds in various industries. We combined our expertise to deliver innovative solutions to our clients CX
needs. Beyond traditional mystery shopping, we offer a perspective few can match. As a highly influential Google presence with an extensive reach of over 25 million views on local small businesses, coupled with recognized badges in Google Business Profile and Google Analytics, we possess an unparalleled understanding of online reputation management, digital performance metrics, and the factors that influence customer decisions in the digital sphere. Furthermore, our expertise extends to the critical area of housing audits, adding a layer of meticulousness and analytical depth to our evaluation process.
Why Choose CX Optimized? Experience, Insight, and a Commitment to Excellence.
When it comes to understanding and optimizing your customer experience, you deserve a partner with proven expertise and a deep understanding of the nuances that drive customer loyalty. At CX Optimized, we bring a unique and powerful combination of skills and experience to the table. Our foundation is built on over a decade of professiona
When it comes to understanding and optimizing your customer experience, you deserve a partner with proven expertise and a deep understanding of the nuances that drive customer loyalty. At CX Optimized, we bring a unique and powerful combination of skills and experience to the table. Our foundation is built on over a decade of professional mystery shopping across a diverse range of industries, including the exacting standards of high-end luxury brands such as Chanel and Lexus, where every detail matters. This experience has honed our ability to observe, analyze, and provide actionable insights that truly elevate customer interactions.
We had direct involvement as a ChatGPT Beta Tester for Google ChatGPT3 and this provides us with a cutting-edge understanding of AI's capabilities and potential pitfalls in customer interactions, ensuring our AI evaluations are informed by the latest advancements and ethical considerations. Choose CX Optimized for a comprehensive, insightful, and forward-thinking approach to optimizing your customer experience at every level, both online and offline.
Did you Elevate Your Customer Experience with AI-Powered Solutions? Using a Chatbot on your website, GBP, and phone system?
Did you Elevate Your Customer Experience with AI-Powered Solutions? Using a Chatbot on your website, GBP, and phone system?
Unlock the future of exceptional customer interactions. If you're seeking expert guidance in strategically managing the AI within your CX ecosystem, we're here to help. Contact us today to explore how our tailored services can optimize your AI Agents and sytems and drive unparalleled customer satisfaction. Let's navigate the future of CX together.